Terms of service

Welcome to UrbanGulf.com. By accessing our website or placing an order, you agree to the terms outlined below. Please read these Terms of Service carefully before using our site or making a purchase.

1. Overview

This website is operated by Urban Gulf. Throughout the site, the terms “we,” “us,” and “our” refer to Urban Gulf. By using any part of our website or services, you agree to be bound by these Terms of Service.

2. Eligibility & Acceptable Use

  • You must be 18 years or older to use our website in the UAE and KSA

  • You agree not to use our site or products for any unlawful or unauthorized purpose

  • Violation of these terms may result in account suspension or termination of service

3. Product Information

We strive to provide accurate and up-to-date product descriptions and visuals. However:

  • Colors and images may vary slightly depending on your screen or device settings

  • We reserve the right to modify or discontinue products at any time without prior notice

4. Pricing & Payment

  • Prices are displayed in AED or SAR, based on your location

  • Prices include VAT, unless otherwise noted

  • We accept major debit/credit cards and secure online payment methods

  • Orders are confirmed only after successful payment processing

5. Shipping & Delivery

Please refer to our [Shipping Policy] for full details.
Note: Delivery times are estimates and may vary due to courier delays or unforeseen issues.

6. Returns & Refunds

Please refer to our [Return & Refund Policy] for details on return eligibility, procedures, and timelines.

7. Account Registration & Security

  • You are responsible for maintaining the confidentiality of your account login details

  • You agree to provide accurate, current, and complete information when registering or updating your account

8. Third-Party Services

  • Our website may include links or integrations with third-party services

  • Urban Gulf is not responsible for the content, privacy practices, or operations of third-party websites

9. Intellectual Property

All content on UrbanGulf.com—including text, images, graphics, logos, and branding—is the intellectual property of Urban Gulf.

  • No part of the site may be copied, reproduced, or distributed without our written permission

10. Changes to These Terms

  • Urban Gulf reserves the right to update or modify these Terms of Service at any time

  • The most recent version will always be available on this page

  • Continued use of our website indicates your acceptance of any changes

11. Contact Us

If you have any questions or concerns about these Terms:

📧 urbangulfofficial@gmail.com
📍 Based in the United Arab Emirates & Saudi Arabia