Privacy Policy
At Urban Gulf, your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us—whether you're browsing, shopping, or reaching out for support.
1. Information We Collect
When you use Urban Gulf, we may collect:
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Personal Information: Your name, email address, phone number, and billing/shipping address.
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Order Information: Items purchased, payment method (processed securely), and your order history.
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Device & Usage Data: Your IP address, browser type, and cookies to enhance your browsing experience.
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Provide order updates and customer support
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Send special offers or updates (only if you opt in)
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Personalize and improve your shopping experience
3. Your Privacy Comes First
We do not sell your personal information. We only share it:
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With trusted service providers (e.g., shipping partners) to complete your order
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When required by law in the United Arab Emirates or Saudi Arabia
4. How We Protect Your Data
We take strong measures to keep your data secure, including:
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SSL-encrypted website browsing
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Secure and encrypted payment processing
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Restricted internal access to sensitive data
5. Your Rights (UAE & Saudi Arabia)
You have the right to:
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Request access to the personal data we hold about you
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Ask us to correct or delete your data
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Opt out of marketing communications anytime
📧 To make a request, email us at urbangulfofficial@gmail.com
6. Cookies & Tracking
We use cookies to:
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Remember items in your cart
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Recommend products based on your interests
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Improve website performance and speed
You can manage cookie preferences through your browser settings.
7. Policy Updates
This Privacy Policy may be updated from time to time. The latest version will always be available on our website.
8. Contact Us
If you have any questions or concerns about your privacy:
📧 Email: urbangulfofficial@gmail.com
🌍 Serving customers across the United Arab Emirates and Saudi Arabia